Privacy Policy
At MoonPays, accessible at https://moon-pays.com/, we prioritize the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. If you have additional questions or require more information, please contact us at support@moon-pays.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or we collect on MoonPays. It does not apply to information collected offline or through other channels.1. Consent
By using MoonPays, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our platform.2. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Account Information: Name, email address, phone number, and date of birth.
Identity Verification: Government-issued ID, passport, or other documents for KYC (Know Your Customer) purposes.
Financial Information: Payment details, bank account information, and transaction history.
Technical Information
Device Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the platform, and interactions with features.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze trends, and track user activity. You can manage your cookie preferences through your browser settings.3. How We Use Your Information
We use your information for the following purposes:
To create and manage your account.
To verify your identity and comply with legal obligations.
To process transactions and provide customer support.
To improve our platform, services, and user experience.
To send you updates, promotions, and marketing communications (you can opt out at any time).
To detect and prevent fraud, security breaches, and illegal activities.4. Log Files
MoonPays follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes:
Internet Protocol (IP) addresses.
Browser type and version.
Internet Service Provider (ISP).
Date and time stamp.
Referring/exit pages.
Number of clicks.
This data is not linked to personally identifiable information and is used for analyzing trends, administering the site, and gathering demographic information.5. Cookies and Web Beacons
MoonPays uses cookies to store information about visitors’ preferences and the pages they access. This helps us optimize the user experience by customizing our web page content based on browser type and other information.
Third-Party Cookies
We may use third-party services (e.g., Google Analytics) that use cookies to serve ads and analyze user activity. These third parties have their own privacy policies, and we encourage you to review them.6. Advertising Partners Privacy Policies
Some advertisers on MoonPays may use cookies and web beacons. Our advertising partners have their own Privacy Policies, which you can review here:
Google Privacy Policy
We do not have access to or control over cookies used by third-party advertisers.7. Third-Party Privacy Policies
MoonPays’ Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of third-party ad servers for more detailed information. This may include their practices and instructions about how to opt out of certain options.8. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:
Request that we disclose the categories and specific pieces of personal data collected.
Request that we delete any personal data collected.
Request that we do not sell their personal data.
If you make a request, we have one month to respond. To exercise these rights, please contact us.9. GDPR Data Protection Rights
Under the General Data Protection Regulation (GDPR), users have the following rights:
Right to Access: Request copies of your personal data.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Request restrictions on how we process your data.
Right to Object: Object to our processing of your data.
Right to Data Portability: Request transfer of your data to another organization.
If you make a request, we have one month to respond. To exercise these rights, please contact us.10. Children’s Privacy
MoonPays does not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us immediately, and we will take steps to remove it from our records.11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for updates.12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: 
Address: